Refund policy
Effective Date: August 27, 2026
At Sangee Fashion, we are committed to providing quality fashion products and a smooth shopping experience. Please read our return and refund policy carefully before placing your order.
1. Return Eligibility
We accept returns only if the product received is:
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Damaged or defective
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Incorrect product or size sent by Sangee Fashion
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Significantly different from the product shown on our website
The return request must be raised within 7 days of delivery.
Products must be unused, unwashed, unworn, and returned with their original packaging, tags, and invoice.
2. Non-Returnable Products
Returns will not be accepted for:
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Products that have been used, washed, altered, or damaged by the customer
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Products without original tags or packaging
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Products returned after 7 days of delivery
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Products purchased during a sale or special promotion, unless the product is defective or incorrect
3. Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide:
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Your order number
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Clear photographs/videos of the product
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Photographs of the packaging and shipping label
Our team will review the request and provide the appropriate resolution.
4. Refund Policy
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method. The processing time may vary depending on your bank or payment provider.
5. Exchange
Exchange requests are subject to product availability. If the requested product or size is unavailable, we may offer an alternative solution or refund, where applicable.
6. Return Shipping
If the return is due to a wrong, damaged, or defective product supplied by Sangee Fashion, we may arrange or reimburse the applicable return shipping cost.
For other eligible returns, return shipping charges may be the customer's responsibility.
7. Order Cancellation
Cancellation requests should be made as soon as possible after placing the order. Once an order has been shipped, cancellation may not be possible.
8. How to Request a Return
To request a return or refund, contact us with your order details:
Email: Sangeefashion2018@gmail.com
Phone / WhatsApp: 78020 10100
Please mention your Order Number and reason for the return.
9. Important Note
Sangee Fashion reserves the right to reject a return or refund request if the product does not meet the conditions mentioned in this policy.
By placing an order on our website, you acknowledge and agree to this Return & Refund Policy.
Sangee Fashion
📧 Sangeefashion2018@gmail.com
📞 78020 10100